2026HOSPITALITY CONSULTING
LUXlife Magazine · Hospitality Awards
Best Luxury Hospitality Consultant
Giuseppe Angelo Di Sandolo
View the award on LinkedInConsultant · Trainer · Author
Luxury is
recognised.
Hospitality
is remembered.
I help hotels, brands and business owners turn service quality into a distinctive experience. Through strategic thinking, a practical approach and a focus on people.
GIUSEPPE ANGELO DI SANDOLO ROME, ITALY
Hands-on experience. A vision for the future.
A career built
in hospitality
in hospitality
Since 2002Working in hospitality
One Luxury DayFounder · since 2013
Author & educatorThe culture of service and luxury
Strategic consulting
Exceptional service.
An identity that stands out.
For owners, General Managers and businesses seeking to strengthen their customer relationships. We start with your actual needs and shape an approach that reflects your positioning.
Strategy & positioning
Hotels · Boutique hospitality · Premium brandsDefine a clear service promise, identify priorities and translate your business vision into tangible choices for your guests.
02 /Guest experience & service
Welcome · Concierge · Customer careExamine the moments that matter along the customer journey: the welcome, personalisation, handling requests and nurturing the relationship.
03 /People & organisation
Leadership · Teams · Communication across departmentsSupport managers and develop team skills, with a focus on workflows, collaboration and consistent service quality.
Every property has its own story, guests and challenges. That is where our work begins.Tell me what you need
For business owners, hotels and companies
30 minutes to clarify
your next step.
Do your customers truly recognise the value of your service?
When you are immersed in day-to-day operations, knowing where to act can be difficult. An initial consultation gives us dedicated time to discuss your business, explore a specific challenge and identify where to begin.
Quality of welcomeCustomer experienceTeam training
Request your initial consultationShare your objective and availability. We will agree on a date and meeting format together.
30
MINUTES
An initial conversation.
A clearer direction.
What we focus on
01
Your situation
Your business, your customers and the challenge you want to address.
02
Your starting priority
We focus on one area of service, guest welcome or team performance.
03
A possible way forward
We consider which consulting or training support could suit your objective.
My approach
From vision
to practice.
Consulting should help you make decisions and take action. That is why I connect objectives, people and operations.
Let’s start with a conversation01
Listen and understand
We explore your context, your guest profile and the challenges you want to address.
02
Set the direction
We identify priorities and areas of focus, shaping a project around your needs.
03
Put the approach into practice
Consulting and training become practical tools for your team’s daily work.
04
Review progress together
We review progress against the agreed objectives and any emerging needs.
ENTREPRENEUR. AUTHOR. CONSULTANT.GD /
My background
Experience becomes
value worth sharing.
I am Giuseppe Angelo Di Sandolo. My work is rooted in a passion: caring for people through hospitality.
I began my career in five-star hospitality in 2002. Working in guest welcome and concierge services taught me to understand guest expectations and manage the complexity of service.
Through One Luxury Day, founded in 2013, I brought this culture to events and high-end experiences. Today, I share it through consulting, training and writing.
Let’s work on your next objectiveGiuseppe Angelo Di Sandolo
International recognition
A career of commitment.
Expertise recognised.
Selected awards shared on my LinkedIn profile, marking a career dedicated to consulting, guest experience and luxury hospitality.
2025ITALY
LUXlife Magazine · Hospitality Awards
Luxury Hospitality Expert of the Year
Giuseppe Angelo Di Sandolo
View the award2025ITALY
LUXlife Magazine · Hospitality Awards
Excellence Award in Luxury Guest Experience Design
Giuseppe Angelo Di Sandolo’s consulting practice
View the award2022COMPANY AWARD · ITALY
Luxury Lifestyle Awards
Best Luxury Travel Concierge
One Luxury Day · founded by Giuseppe Angelo Di Sandolo
View the winners’ directoryConsulting, service culture and a focus on people.My LinkedIn profile
Training & public speaking
A culture of service
begins with people.
Programmes for teams, managers, schools and businesses. I bring luxury hospitality experience into the classroom, with cases, insights and examples to apply in practice.
Welcoming and serving high-end clientsLeadership and teamworkConcierge services and request managementCustomer experience and relationships
Teaching experience and training content for ELIS Institute, Welevel Academy and Lazio Turismo. Speaking engagements at Hospitality Day and the Luxury Hospitality Conference.
Let’s design your team’s trainingBooks & ideas
Ideas, beyond service.
Writing is another way to share a vision: turning experience into a resource for people working in luxury and hospitality.
Strategy & clientsIl Business
Il Business
del Lusso
Techniques and insights for understanding high-end clients and building meaningful relationships.
Hospitality culturePerle di
Perle di
Ospitalità
101 reflections on luxury and hospitality: insights for a more thoughtful approach to service.
Entrepreneurial vision
Ideas that become projects.
Consulting and training are informed by entrepreneurial experience: understanding service also means knowing how to organise it.
One Luxury Day
EXPERIENCES & EVENTSThe company I founded to design and coordinate concierge services, high-end experiences, and private and corporate events.
Explore One Luxury DayConsulting & training
HOSPITALITY & GUEST WELCOMEProgrammes for hotels, hospitality businesses and teams to develop a culture of hospitality and a thoughtful welcome. From customer relationships to handling requests, I help people translate service standards into everyday care, skill and attention.
Let’s discuss your team’s needsBefore we begin.
Who is the consulting service for?
Hotels, boutique properties, hospitality businesses, premium brands and companies looking to improve service quality, customer experience or team development.
How is the project defined?
Our initial conversation helps me understand your business and intended outcome. Scope, approach, timing and investment are then set out in a dedicated proposal.
Can I request training on its own?
Yes. We can start with a specific team need, a speaking engagement, or a broader programme combining training and consulting.
Can we work remotely?
We agree on the format to suit the project: remote meetings, in-person work, or a combination of both.
The next step
Your next
chapter, together.
Which aspect of your hospitality would you like to improve?
Tell me about your business and your objective: that is where our conversation begins.
GET IN TOUCHinfo@giuseppedisandolo.com Message me on WhatsApp ROME · ITALY